M.M.S. Shipping Agency adopts a Quality Management System based on the requirements of MSA EN ISO 9001:2015
M.M.S. Shipping Agency has established the following strategic objectives:
Long Term Vision
- To establish long-lasting business relationships with customers at different levels.
Customer Focus
- To meet customer requirements in a timely and professional manner.
- To constantly strive to exceed customer expectations.
- To give the required respect and attention to all clients.
Resources
- To develop the experience earned over the years.
- To encourage the continuous professional development of employees.
- To urge teamwork between the employees.
Quality
- To continuously improve the quality management system.
- To constantly nurture the culture of good quality and continuous improvement.